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Provider Relations Team

Please feel welcome to email the Provider Relations team with any concern, suggestion or feedback you might have.

Questions about...

  • ...your Direct Billing Agreement with GeoBlue
  • ...using the Provider Portal
  • ...your provider/facility contact information

Contact: providers@geo-blue.com

Questions about...

  • ...a recent payment
  • ...a missing payment
  • ...an invoice you submitted
  • ...your banking information

Contact: providerfinance@geo-blue.com

Payment Requests

Visit ID Cards to learn how to identify GeoBlue, Blue Cross® and Blue Shield® Federal Employee Program (FEP), and Other Blue Cross® Blue Shield® Members.

GeoBlue Members

Blue Cross® and Blue Shield® Federal Employee Program (FEP) Members

Other Blue Cross® Blue Shield® Members

Request a Guarantee

 Inpatient & Outpatient Services

Email: GlobalHealth@geo-blue.com

Call: +1.610.254.8771
(collect calls accepted)

Online: Request a GOP
Our Global Health Team is available 24/7/365 by phone and email

Inpatient & Outpatient Services

Email: fepoverseas@geo-blue.com

Call: +1.804.673.1678
(collect calls accepted)

Our Global Health Team is available 24/7/365 by phone and email

Inpatient Services Only

(Outpatient services are pay and claim)

Email: GCinquiries@geo-blue.com

Call: +1.804.673.1678
(collect calls accepted)

Submit an Invoice for Payment

To ensure prompt payment, please make sure your invoice includes all required information

Email: invoices@geo-blue.com
(attachments must be less than 10 MB)

By Post:
GeoBlue
933 First Avenue
King of Prussia, PA 19406
USA

Fax: +1.610.254.8794

Email: fepinvoices@geo-blue.com
(attachments must be less than 10 MB)

By Post:
FEP Overseas
PO Box 1568
Southeastern, PA 19399
USA

Fax: +1.610.293.3529

Email: invoices@bcbsglobalcore.com
(attachments must be less than 10 MB)